Prescriptions

The best way to request a repeat prescription is Online. Our Online Services can help you request repeat medication at your convenience with automated delivery of your prescription to your preferred pharmacy. Please visit the Apps section below for further information.

You may also complete the Webform to submit your request online.

Please allow 4 working days before collecting your prescription.

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FAQs

Do I need to Register every time I request a prescription?

No, this only needs to be done the first time that you use the service. When collecting login details please bring a form of ID with you

Will I receive an email confirming receipt of my request?

No, you will not receive an email, but the system stores a history of everything you ordered.

Can I use my email address for more than one family member?

To keep patient's records secure each patient will need their own login and password.

Why can I not see all my medication on the repeat medication list?

The doctor who prescribed your medication will decide whether it will be listed as a repeat medication on your records. This is a safety issue to ensure you are reviewed appropriately before any further medication is prescribed for you. If it is appropriate for you to order further prescriptions of the medication online it will be available for you to see and order when you login.

Prescriptions Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication

Please read detailed information about prescription exemptions and fees on the NHS website and NHSBSA website.

Emergency Medication

We ask that you fill out an Emergency prescription request. (During COVID please use e-consult to do this of drop a letter in our letter box) On this form we ask your reasons for needing an Emergency prescription in less than 2 working days. We also ask that you name a nominated chemist we can electronically send the prescription to.

Please do not request Emergency prescriptions through the chemist as they will send a repeat through and will not have all the information we require.

Please be aware that this request may be turned down by the GP if a patient regularity requests an Emergency supply of medication, regularly orders medication early or their medication review is overdue.

How long will my prescription take to be issued?

We do ask that you allow 4 working days for prescription requests, but this may take longer if your GP is part-time or on leave or there is a problem with the request.

Prescriptions

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